Get help with Podcast Episodes, Sources, Research Files, Find It Again, Search, Full Access, and the app’s Apple Podcasts and Safari handoffs.
What to include
- The screen or feature: Podcast Episodes, Sources, Research Files, Find It Again, Search, Settings, or App Clip.
- Your iPhone or iPad model and software version.
- The Almost Solved version and build from Settings.
- What you tapped, what happened, and what you expected.
- Whether the issue concerns free access, a one-time Full Access purchase, an active trial, a subscription, Restore Purchases, Apple Podcasts, Safari, a widget, an App Intent, Spotlight, or the Share Extension.
Account and privacy help
Sign in with Apple is optional. If you need help with Apple sign-in, App Lock, iCloud Sync, or deleting local work, describe the screen and what happened.
Do not send private case notes, passwords, payment details, Apple credentials, or sensitive personal information. Apple manages App Store purchase and subscription billing, cancellation for subscriptions, and refunds.
Email support@almostsolved.com.